How Giving Tree Surrogacy Transformed Operations with Virtrify
Streamlined intake process. Faster surrogate screening. Consistent communication & follow-up.
Industry
Healthcare / Fertility
Company Overview
Giving Tree Surrogacy is a premier surrogacy and fertility agency based in the United States. The company is dedicated to helping intended parents and surrogates navigate the emotionally and legally complex surrogacy journey.
The Challenge
As the agency grew, its intake process became fragmented. Surrogates and intended parents were facing inconsistent communication, documentation and screening were often delayed, and the teams lacked dedicated support for timely follow-up.
The Solution
Virtrify introduced Intake Consultants — bilingual professionals from Latin America — to provide dedicated support from the very first contact. Their responsibilities included providing personalized guidance, streamlining document collection, and ensuring all surrogate profiles were accurate.
Results & Impact
Improved consistency in communication and follow-up, reduced intake delays and faster surrogate screening. The agency's reputation grew even more solid as clients praised the warmth and responsiveness of the process.
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Key Highlights
- ✓Streamlined intake process
- ✓Faster surrogate screening
- ✓Consistent communication & follow-up
